Email info@znaura.com within 48 hours of delivery with your Order ID and clear photos. We will offer a replacement or refund at no extra cost.

Follow us on Instagram (@znaurastore) or Facebook for offers and discount codes.

Yes. Your information is used only to process and deliver your order and is never sold. See our Privacy Policy for details.

Any shipping charge is shown at checkout before you place your order.

Once your order is dispatched, you will receive a tracking ID by email or SMS. You can also track it on our Order Tracking page.

Orders are processed in 1 to 3 business days and usually delivered within 5 to 10 business days of ordering. Times may vary by location.

COD is available on selected products and pin codes. You will see whether COD is available on the product page and at checkout.

Currently we accept Cash on Delivery (COD). You pay the courier in cash when your order is delivered. Online payment options will be added soon.

Email info@znaura.com with your Order ID and the reason for return. Please wait for our confirmation before sending the item back.

Yes. You can request a return within 7 days of delivery, for unused items in original packaging. Exchanges depend on availability. See our Refund & Return Policy for full details.

Since COD is paid on delivery, we refund COD orders by bank transfer or UPI. We will ask you for your account or UPI details by email.

Browse products, add them to your cart, enter your shipping details at checkout and place your order.

We try to show our products as accurately as possible. Colours may look slightly different depending on your screen and lighting.

Popular items are restocked regularly. Follow us on Instagram (@znaurastore) for updates.