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Last Updated: October 2026

Znaura ("we", "us") respects your privacy. This policy explains what information we collect when you use www.znaura.com, how we use it, and your choices.

1. Information We Collect

  • Details you give us: name, email address, phone number, shipping address, and any message you send us.
  • Account details: login details, if you create an account.
  • Technical data: IP address, device and browser type, and pages you visit, collected through cookies and similar tools.

2. How We Use Your Information

  • To process and deliver your orders, including COD orders.
  • To send order confirmation, dispatch and tracking updates.
  • To reply to your questions and support requests.
  • To send offers or newsletters, only if you have agreed to receive them. You can opt out at any time.
  • To improve our website and prevent fraud or misuse.

3. Who We Share Information With

We do not sell, rent or trade your personal information for marketing. We share it only with:

  • Shipping and logistics partners, to deliver your order.
  • Suppliers, only to fulfil your order.
  • Legal authorities, when required by law.

4. Payments

Currently, payment is made by Cash on Delivery. We do not collect or store card or bank details on this website. If online payment is added in future, the payment provider's privacy policy will also apply.

5. Cookies

We use cookies to keep the website working, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, but some parts of the site may not work properly.

6. Data Security

We use reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure.

7. Data Retention

We keep your information only as long as needed for the purposes in this policy, to meet legal obligations, resolve disputes and enforce our agreements.

8. Your Rights

You can ask us to access, correct or delete your personal information, or to stop promotional messages. To do so, email us at the address below.

9. Children's Privacy

This website is not intended for anyone under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new "Last Updated" date.

11. Grievance Officer and Contact

Grievance Officer: Znaura Customer Support
Email: info@znaura.com
Website: www.znaura.com

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